Shipping Policy

 

At Hip Chick Glass, LLC, we believe that every exquisite piece of handmade stained glass art deserves to arrive at your doorstep with the utmost care and attention. Our commitment to quality extends beyond the artistry of our creations; it encompasses the entire journey from our studio to your home. We understand that anticipation builds as you await your unique treasure, and we strive to make that experience as seamless and delightful as possible.

We take pride in our meticulous packaging, ensuring that each piece is securely wrapped to protect it during transit. Our stained glass art, whether it’s the elegant Standing Crane or the vibrant Green Honeycomb with Flower & Bee, is crafted with love and precision, and we want it to arrive in perfect condition, ready to transform your space into a vibrant sanctuary.

Once your order is placed, we process it promptly, typically within 1-3 business days. We know how exciting it is to receive your new decor, and we work diligently to get your order shipped out as quickly as possible. You will receive a confirmation email with tracking information, allowing you to follow your piece's journey as it makes its way to you.

Shipping times may vary based on your location, but we partner with reliable carriers to ensure that your order arrives safely and on time. Whether you’re in the heart of Gettysburg or across the country, we are dedicated to delivering your stained glass art with care and efficiency.

For our international customers, we are thrilled to share our art with you! Please note that customs duties and taxes may apply, and we encourage you to check with your local customs office for more information. We want your experience to be as smooth as possible, so don’t hesitate to reach out if you have any questions about shipping to your location.

At Hip Chick Glass, we are passionate about connecting people with the beauty of handmade art. We believe that every piece tells a story and brings joy to its surroundings. As you await your stunning stained glass creation, know that we are here to support you every step of the way. Thank you for choosing us to be part of your home decor journey!

 

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RETURNS POLICY

OUR RETURN POLICY

We accept stained glass returns due to shipping damage only seven (7) days after arrival. CONTACT must be made within three (3) days. MUST submit photographs of packaging and broken item at your local post office for insurance purposes. Once completed, we must also submit information afterwards. This is required by USPS within 30 days maximum. Please contact us to get return shipping label by email. Thank you for understanding. <>< Hip Chick Glass, LLC